Privacy Policy

Global Logistics Group (“GLG”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, contact us, request our services, or otherwise interact with Global Logistics Group.

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By using our website or providing us with your personal information, you acknowledge the practices described in this Privacy Policy.

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1. About Global Logistics Group

Global Logistics Group provides logistics and supply chain services, including:

• 3PL warehousing and fulfilment

• Pallet storage and overflow warehousing

• Pick and pack services

• Freight forwarding

• Customs clearance

• Returns management

• Supply chain solutions and consulting

• Trade finance and related business finance solutions

 

2. Information We Collect

We may collect personal and business information that you voluntarily provide to us, including:

• Full name

• Business or company name

• Email address

• Phone number

• Business address

• Billing and shipping information

• Information about your products or inventory

• Warehousing and fulfilment requirements

• Freight and shipment information

• Import and export information

• Information provided through enquiry or contact forms

• Communications between you and GLG

• Any other information you choose to provide

 

We may also automatically collect certain information when you visit our website, including:

• IP address

• Browser and device information

• Website pages visited

• Date and time of visits

• Referring websites

• General website usage information

• Cookies and similar technologies

 

3. How We Use Your Information

We may use personal information for legitimate business purposes, including to:

• Respond to enquiries and requests for information

• Provide quotations and proposals

• Provide warehousing, fulfilment and logistics services

• Manage customer accounts and business relationships

• Coordinate shipments and deliveries

• Process orders and returns

• Manage inventory and fulfilment activities

• Arrange freight forwarding and customs-related services

• Provide information about trade finance or other services you request

• Communicate with customers, suppliers and service providers

• Process payments and invoices

• Improve our website, services and customer experience

• Send marketing communications where permitted by law

• Maintain business records

• Prevent fraud, misuse or security incidents

• Comply with applicable laws and legal obligations

 

4. Information Relating to Customers' Inventory

Where GLG provides warehousing or fulfilment services, customers may provide information relating to their products, inventory, orders and recipients.

We may process this information solely as necessary to provide the services requested by the customer, including receiving, storing, picking, packing, dispatching and managing returns.

Customers are responsible for ensuring that any personal information they provide to GLG for fulfilment or logistics purposes has been collected and provided to us lawfully.

 

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic and understand how visitors interact with our website.

Cookies may be used for purposes such as:

• Website functionality

• Analytics and performance monitoring

• Remembering preferences

• Advertising and marketing

• Improving website security

 

You can adjust your browser settings to refuse or restrict cookies. However, disabling certain cookies may affect the functionality of our website.

 

6. Marketing Communications

Where permitted by applicable law, GLG may use your contact information to send you information about our services, industry updates, promotions, or other business communications.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in the communication or by contacting us directly.

 

We will continue to send essential service-related communications where necessary, such as information relating to an active account, quotation, shipment, order or service.

 

7. How We Share Information

We do not sell or rent your personal information.

We may disclose personal information where reasonably necessary to operate our business and provide services to you.

 

This may include sharing information with:

• Freight carriers and transport providers

• Warehousing and logistics partners

• Customs brokers and clearance providers

• Shipping and delivery providers

• Technology and software providers

• Payment processors

• Professional advisers

• Finance providers or referral partners where you request or authorise relevant services

• Government agencies, customs authorities or regulatory bodies where required

• Legal advisers or other parties where required to protect our legal rights

 

Third-party service providers are expected to handle information appropriately and only for legitimate business purposes.

 

8. International Transfers

Because logistics and supply chain activities may involve international shipments, GLG may need to provide certain information to service providers, carriers, customs authorities or other parties located outside your country.

Where personal information is transferred internationally, we will take reasonable steps to ensure that the information is handled in accordance with applicable privacy requirements.

 

9. Data Security

GLG takes reasonable steps to protect personal information from unauthorised access, disclosure, alteration, misuse or destruction.

 

Depending on the nature of the information, security measures may include:

• Access controls

• Password protection

• Secure software and systems

• Restricted employee access

• Secure communications

• Internal procedures for handling personal information

 

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

 

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and financial records, resolve disputes, enforce agreements and comply with legal obligations.

When information is no longer required, we may securely delete, destroy or anonymise it where reasonably practicable.

 

11. Third-Party Websites

Our website may contain links to third-party websites, services or platforms.

GLG is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

 

12. Your Privacy Rights

Depending on applicable privacy laws, you may have rights relating to your personal information, which may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of information where legally permitted

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Opt out of marketing communications

• Request information about how your personal information is handled

 

Some rights may be subject to legal or contractual limitations.

To exercise a privacy right, please contact us using the details provided below.

 

13. Children's Privacy

Our website and services are intended for businesses and general audiences and are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law.

 

14. Business Transactions

If GLG is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable privacy laws.

 

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technology or legal requirements.

The updated version will be published on our website with the revised “Last Updated” date.

 

16. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy request, or have concerns about how your personal information is handled, please contact Global Logistics Group.

 

Global Logistics Group

Website: global-logisticsgroup.com

Email: info@global-logisticsgroup.com

Phone: 049 707 4485